Frequently Asked Questions

Is there free WiFi at all properties?

Yes! You will receive the WiFi code before you arrive at your vacation home. All properties also feature Smart TVs for your enjoyment!

Where can I get the key to the property?
Our properties have Vivint Smart Home Security System with an electronic Smart Door Lock. You will receive a personalized code for the door lock and panel code prior to your stay.
What do I need to know for check in?

By renting this property, you are agreeing to Kong Vacation Homes’ terms and conditions .

What are the property rules?
*No Parties/No Events
*No Smoking
*No Lost & Found
When is check out?
Check out is at 10 AM. Please note that the late check out fee is $300.
What do I need to do for check out?

Before you leave, please:

1. Wash dishes and take out trash
2. Check for belongings
3. Leave all towels in the bathroom
4. Clean up after your pet, inside and outside of the property
5. Alert host of any broken items and/or property damage
6. Lock all doors before vacating property

What if I have a maintenance issue?

Our properties have 24/7 maintenance service, ensuring that any emergency maintenance issue is handled quickly!

Who do I contact if I have a problem with my property?
Kong Vacation Homes staff is available 24/7 via text or phone call during your stay.
What can I do for local transportation?
The most convenient source of public transportation is ride-share via Uber or Lyft. In addition to ride sharing, there are several taxi cab companies and city bus stops nearby this location.
Our Reviews

What our Guests Say

Based on 91 reviews
Wonderful place. Super clean and pretty back yard amazing for dogs. Provide you with most of everything you will need for your stay and it is in a very nice location. Neighbors and neighborhood are nice and we felt at home! Our dog felt very comfortable and loved the backyard. Enough room for him to run with other dogs. Quick easy check in and out. Will definitely come back!
Had an amazing stay @ Davin’s place this weekend, house was very clean. In a great location just minutes from everything. Host was very helpful and very responsive to all my questions. I recommend this place if staying in the area and definitely would definitely stay here again
This place is as advertised. Very convenient as far as location, spacious and secluded. If you have any problems they will get it solved within your stay.
Great place to stay. Hosts are very responsive. Place was clean and had everything you could ever need
Great cozy place
Everything you could ask for out of a host! We'll be back!
Had a great experience staying at this home. Would definitely stay here again.
This house is very comfortable, the kitchen is well equipped and everything nice and clean. The back yard is very private with comfortable seating and perfect for our dogs. I’d definitely stay here again.
Laney was an outstanding hostess!!! I recommend anyone visiting the Tampa area to book with her. The house was extremely clean and gave a homey vibe. The cameras and alarm system made my family and I feel safe. Anytime I reached out to Laney she immediately responded and tried her best to assist with whatever I needed. Although, my family and I were not there for pleasure but to assist my mom with her stay at the moffit hospital, we plan on returning and using this home. FYI this house in a great location if you are visiting the moffit hospital, Busch gardens, or adventure island. I highly recommend!!
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