Frequently Asked Questions
Is there free WiFi at all properties?
Yes! You will receive the WiFi code before you arrive at your vacation home. All properties also feature Smart TVs for your enjoyment!
Where can I get the key to the property?
What do I need to know for check in?
By renting this property, you are agreeing to Kong Vacation Homes’ terms and conditions .
What are the property rules?
*No Lost & Found
When is check out?
What do I need to do for check out?
Before you leave, please:
1. Wash dishes and take out trash
2. Check for belongings
3. Leave all towels in the bathroom
4. Clean up after your pet, inside and outside of the property
5. Alert host of any broken items and/or property damage
6. Lock all doors before vacating property
What if I have a maintenance issue?
Our properties have 24/7 maintenance service, ensuring that any emergency maintenance issue is handled quickly!